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Pool check-in for hotels and resorts

Guests who are on no list, and a front desk that is.

A hotel or resort has guests who arrive today and leave tomorrow, so most of them are on no list at all. Pool Check-in checks them in by name with a headcount, and still keeps a list for owners or long-stay residents if you have one.

An attendant in a navy shirt with a tablet beside a resort pool, with guests walking past under palm trees.
  • Free for your first community
  • No guest list needed
  • Different hours each day
Check in a patron on a tablet: a search for Heron lists three addresses.

What it does for hotels and resorts

  • Guests are on no list

    Turn on walk-in check-in and take a name and a headcount. Guests you choose to remember autofill on the next visit.

  • Owners and long stays too

    Keep a list for owners or long-stay residents, with a room or unit number in the address column.

  • Several pools

    Plus gives a property several pools, each with its own opening hours, and tags every check-in with the pool.

  • Your own logo

    Plus puts your logo and colors on the sign-in pages for your property.

The manager's overview for one community: check-ins today and over the last week, people through the gate, active residents and the top households.

How hotels and resorts set it up

  • At the gate

    A pool attendant or the front desk checks people in on a tablet or a computer. Simple mode takes one name and a headcount.

  • With a list

    A list works too. The address column accepts any text, so a unit or room number goes in it.

  • Without one

    Walk-in check-in is one switch per community. Guests you choose to remember autofill on the next visit.

Getting started, step by step

From one pool to a whole portfolio

A community is one place with its own list, hours, staff and pools. An organization holds as many communities as you run.

  1. One poolA free community.
  2. Several poolsPlus gives each property as many pools as it needs, with up to 5 of them named on check-ins, and different opening hours for each day.
  3. A group of propertiesEach property is a community in one organization.
  4. The largest groupsA property that checks people in at more than 5 pools, or has more than 3,000 households, is arranged by call. From 4 properties, Enterprise may cost less than Plus on each; it is your choice.

Start with one pool, free

Sign up, add your hours and your list if you have one, and register a tablet at the gate.