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Check-in that fits however you run the gate.

A volunteer on a phone, a tablet at the gate, a self check-in kiosk or a front desk. Pool Check-in works out of the box, and each community turns on only what it needs.

Phones Tablets Computers First community free

Setup is your hours, your resident list and a tablet at the gate. Start free or see how it works.

The manager's dashboard in Pool Check-in on a laptop: today's check-ins, people at the pool and the busiest households.
Pool Check-in on a phone: searching a street lists the households on it.

For everyone who runs a pool

Choose the kind of pool you run. Every way to check in works for every one of them, and each has its own page.

Residents by unit, a pool that follows your hours.

Your pool belongs to the people who live in the building, and their guests. Pool Check-in knows which unit someone lives in, enforces your pool hours and keeps a record of every visit.

Every way works for apartment communities

  • Staff with a tablet
  • Self check-in kiosk
  • Phones
  • Computers
Pool check-in for apartment communities
A pool attendant in a dark shirt checks someone in on a tablet at the pool fence of an apartment complex, residents lounging behind him.
Find your household on the self check-in kiosk: a unit number and last name.

See every kind of pool

Use it however your gate runs

Staff on a tablet, residents on a kiosk, a printed QR card, a walk-in or a vendor. Each community switches on the ways it needs in its settings, and uses one or all of them.

A pool attendant checks a couple in on a tablet at the pool gate.
Checking in a household on a tablet: a street address, two residents and a pool to choose.

Staffed check-in

A person at the gate on a phone, tablet, Chromebook or laptop. Search a last name or a street, open the household and tap who’s here.

A resident checks in on a tablet in a slim floor stand at the pool gate.
Find your household: house number and last name fields on the self check-in kiosk.

Self check-in kiosk

A tablet in a stand lets residents check themselves in. Your community chooses how they identify themselves. Staff start it with one tap, and the pool PIN ends it.

QR household cards

Print a card for each household. A hand scanner reads it on any device. The camera can read it where the browser supports that, which leaves out Safari on a tablet.

Walk-ins

Check in someone who isn’t on the roster. A switch in each community’s settings turns it on, and you can remember patrons for next time.

Vendors

Log the company and its trade, add a note, and check them out when they leave.

Each community turns on what it needs

Every way in is a setting, not a separate product. Switch on the ones you use and leave the rest off.

Works when the wifi drops. Once the page is open, check-ins wait on the device and send themselves when it reconnects. Each one is recorded once.

Works out of the box

Six steps from sign-up to the first check-in, each one a screen in the app. The Get started checklist walks you through them and ticks them off as you go.

  1. The organization dashboard in Pool Check-in.

    One form creates your organization, your first community and your owner account.

  2. The Pool info screen: opening hours for each day of the week.

    Set hours and a guest limit

    Opening hours for each day of the week, and the most guests one household can bring.

  3. The households list in the manager's view.

    Upload your resident list

    The file you already keep, or a Google Sheet link. Preview every row first, and undo the import for 24 hours.

  4. Today's log on the attendant's tablet, one line for each check-in.

    Add your gate staff

    Give each volunteer or attendant their own sign-in, so every check-in has a name on it.

  5. A registered tablet showing the self check-in welcome screen.

    Register the device

    Sign in on the phone or tablet once with the pool PIN. After that it’s remembered.

  6. Checking in a household on a tablet: two residents and a pool to choose.

    Check someone in

    Search a name, tap who’s here and finish. A check-in outside your hours is refused.

Bring your list in. Send check-ins out.

Property software

Export your list from AppFolio, Buildium, Vantaca and others as a spreadsheet and upload it. Direct connections are in progress.

Check-ins out to the tools you use

Send check-ins out with a webhook or the API. Point the webhook at Zapier or Make, with Plus, then add a step in any of their apps.

See every integration

A day at the gate

Scroll through an ordinary day at the pool. Every screen is the real app.

  1. Gate opens

    Opens on your hours, every day of the week.

    Set your community's hours, with different hours for weekends. A check-in outside them is refused, so nobody gets signed in before the pool opens.

    A pool attendant in a teal shirt opens the gate at the start of the day, the pool still and empty behind the fence.
    The Pool info screen: opening hours for each day, with longer hours on Saturday and Sunday.
  2. First family

    A household checks in with a few taps.

    Type a last name or a street, open the household and tap who's here. Children under 16 are counted, guests stop at your limit, and the pool is tagged on every check-in.

    Checking in a household on a phone: one adult named and a child counted.
  3. Behind on dues

    Standing shows before anyone walks in.

    Barred or suspended households are stopped at the gate. A household behind on dues shows a warning with your note, and letting them in is recorded.

    A household marked behind on dues, with the board's note shown to the attendant.
  4. Half-hour round

    Reports filed from the gate, with photos.

    Half-hour rounds, opening and closing checklists, inspections and incident reports, each with photos from the device's camera.

    The half-hour round report form on the attendant's tablet.
  5. Manager's view

    The manager sees the day as it happens.

    Today's check-ins, people at the pool, the busiest households and a spreadsheet export, from any browser.

    A busy afternoon at a pool gate: a line of families waits while an attendant at a wooden stand checks them in.
    The manager's dashboard with today's check-ins.
  6. Self check-inOptional

    Or let residents check themselves in.

    Put a tablet in a stand by the gate. Residents find their household with a house number and last name, a household PIN or a printed QR card, then tap who's here. Staff start it with one tap, and the pool PIN ends it.

    The self check-in welcome screen: Welcome to the pool, with a Check in button.

Self check-in, when there’s no one at the gate

Residents check themselves in on a kiosk. You decide how they identify themselves.

1 of 4

A self check-in kiosk at the gate

Put a tablet in a stand by the gate. A staff member starts it with one tap and the pool PIN ends it. Residents check themselves in, and your staff can focus on the pool.

Demo Try it: tap Check in

Willow Bend HOA

Welcome to the pool

Check yourself in here. It takes a few seconds.

Step 1 of 4: A self check-in kiosk at the gate

Everything a pool gate needs

Households, not just names

Residents are grouped by address, so a family that comes back after lunch shows up under the same household.

Standing at the gate

Bar a household, suspend it, or flag it for dues. You can also bar one person without barring their family.

Every pool you run

Each check-in is tagged with its pool, and the day’s log can be filtered by pool.

Works when the wifi drops

Once the page is open, check-ins wait on the device and send themselves when it reconnects. Each one is recorded once.

Reports with photos

Rounds, opening and closing checklists, inspections and incidents, filed from the gate.

Every visit on record

Who came in, when and at which pool, with the staff member and device that checked them in. Managers export the log to a spreadsheet.

Your first community is free

One pool and up to 2,000 households. Add Pool Check-in Plus to a community that needs more pools or households.

See pricing
A resort-style community pool with white lounge chairs, umbrellas and palm trees.

One pool or a whole portfolio

Each community has its own list, hours, pools and staff. An organization holds as many communities as you run, so a single HOA and a management company use the same app.

Set up your first pool today

Sign up, add your hours and your resident list, and register a tablet at the gate. The first community is free.