Help center
Plain how-to pages for every job, articles on running a pool gate and a guide for bringing your list from the software you already use.
Articles
Longer reads on the thinking behind a well-run pool gate, written around how Pool Check-in works.
Why paper sign-in sheets fail at the pool gate
A clipboard at the gate records names, but it cannot tell who lives there, hold a guest limit or answer a question next month. What a gate actually needs.
Running a pool gate with volunteers
Board members and resident volunteers can run the gate well when each person has their own sign-in, the tablet is registered and the rules live in the app instead of in their heads.
Guest limits that residents accept
How to choose a guest limit, tell residents about it and apply it the same way every time, using the limit setting in Pool Check-in.
Setting up a self check-in kiosk
Turn on self check-in for a community, put a tablet in a stand and let residents find their household with an address, a household PIN or a printed QR card.
What to do when the Wi-Fi drops
How offline check-in works in Pool Check-in: what keeps working with no connection, what waits, and how to set up a tablet so it keeps its saved data.
Getting your resident list ready
What a resident list needs before you import it into Pool Check-in, how the preview works and how to undo an import.
Workflows by software
Export your owner or resident list from the software you use and import the file. Pick yours for the steps.
- AppFolioExport guide and import steps
- BuildiumExport guide and import steps
- VantacaExport guide and import steps
- CINC SystemsExport guide and import steps
- Yardi BreezeExport guide and import steps
- FRONTSTEPSExport guide and import steps
- PayHOAExport guide and import steps
- TOPS [ONE]Export guide and import steps
- EnumerateExport guide and import steps
- Rent ManagerImport an Excel or CSV export
- RealPageImport an Excel or CSV export
- EntrataImport an Excel or CSV export
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